How Can We Help Today?
Owned and operated by Tillman Investment Enterprises, INC, we welcome every question about our red light therapy panels, infrared saunas, and massage chairs.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on our products. If something is not the right fit for your space, please review our Return Policy page for complete details on how to start a return.
Can I exchange a product for a different model?
Yes, exchanges are handled through our returns process. Start by contacting us via email or phone, and we will walk you through how to swap your item for a different red light panel, sauna, or massage chair model.
How do I choose the right red light therapy panel for my space?
Panel selection depends on factors like your intended coverage area and where you plan to mount or position the unit. Send us a message with your room dimensions and goals, and we will help you find the right fit.
What kind of power supply do your infrared saunas require?
Power requirements vary by sauna model. Some plug into a standard household outlet, while larger units may need a dedicated circuit. Each product listing includes specific electrical specifications so you can plan ahead.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Prompt Responses
We reply to every inquiry within one business day so you can make informed decisions quickly.
Secure Shopping
Your personal and payment information is protected by industry-standard encryption at every step.
Quality You Can Trust
Every red light panel, infrared sauna, and massage chair is selected for build quality and long-lasting performance.
30-Day Returns
If a product is not the right fit for your home, our return process is straightforward and stress-free.
